1. General Provisions
This Privacy Policy explains how COSSAR (hereinafter — “the Company”, “we”) processes the personal data of users who interact with our website (hereinafter — “the Website”).
We respect your right to privacy and process personal data in compliance with the GDPR, the Law of Ukraine “On Personal Data Protection”, and other applicable regulations.
2. Data We Collect
We do not conduct profiling, marketing tracking, or analytics.
We collect only the data required to process official requests.
We may receive the following information:
- First and last name
- Email address
- Organization and position
- Information voluntarily provided in the request form
- Documents or technical files uploaded by you
- Technical cookies (strictly necessary for the Website to function)
We do not collect behavioral data, interests, geolocation, or any non-standard identifiers.
3. Purpose of Data Processing
Your data is processed exclusively for the following purposes:
- reviewing and responding to official requests;
- providing access to restricted materials (catalogs, technical documentation);
- verifying the identity or organization submitting the request;
- fulfilling the Company’s legal obligations;
- ensuring the security and proper functioning of the Website.
We do not use your data for advertising, analytics, third-party sharing, or any commercial purposes.
4. Legal Basis for Data Processing
We process your data on the basis of:
- Art. 6(1)(b) GDPR — necessity for handling your request;
- Art. 6(1)(f) GDPR — legitimate interest in ensuring Website security and operation;
- Art. 6(1)(c) GDPR — compliance with legal obligations (where applicable).
5. Data Retention Period
Personal data is stored only for the period necessary to:
- respond to your request;
- comply with legal obligations;
- document official interactions (in case of formal requests).
After this period, the data is deleted or anonymized.
6. Data Sharing with Third Parties
We do not share your personal data with third parties, except when:
- required by law;
- you provide explicit consent (e.g., for coordinating technical documentation with a competent authority);
- necessary to protect the rights and security of the Company.
We do not use external advertising or analytics services (Google Analytics, Meta Pixel, etc.).
7. Cookies
The Website uses only strictly necessary technical cookies required for:
- secure page loading;
- proper functioning of the request form;
- maintaining essential Website features.
We do not use marketing or analytics cookies.
For more details, see the Cookie Policy section.
8. User Rights
You have the right to:
- obtain information about how your data is processed;
- correct inaccurate data;
- request deletion of your data (“right to be forgotten”);
- restrict processing;
- withdraw consent (if processing is based on consent);
- lodge a complaint with a supervisory authority (in Ukraine or the EU).
To exercise your rights, please contact us using the official contact details below.
9. Data Security
We apply technical and organizational measures to protect your data, including:
- access control;
- encryption of transmitted data;
- server isolation and logical access segmentation;
- data minimization principles.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
The updated version will be published on this page and becomes effective upon publication.
11. Contact Information
For questions regarding data protection or exercising your rights, please contact us at:
